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FAQ

Our website

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Thanks for purchasing our products at Deep Blue Pool Supplies.

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In order to be eligible for a refund, you have to return the product within 14 calendar days from the delivery of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

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After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

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If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

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If you have more questions feel free to contact our customer support team.

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Categories: Our website Returns

Returns

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Thanks for purchasing our products at Deep Blue Pool Supplies.

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In order to be eligible for a refund, you have to return the product within 14 calendar days from the delivery of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

nnnn

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

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If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

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If you have more questions feel free to contact our customer support team.

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Categories: Our website Returns
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In the unlikely situation your item is faulty or damaged on arrival you can return the item free of charge within 14 days from purchase.

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Please submit your request below prior to returning your item so we can provide an RMA code and the returns address of our returns centre.

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Category: Returns
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You can return the item free of charge within 14 days from delivery.

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Category: Returns
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In the unlikely situation your item is faulty or damaged on arrival you can return the item free of charge within 14 days from delivery.

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Category: Returns